Administrative & Marketing Specialist

Job content

Are you a self-driven, team-oriented, marketing and customer service professional?

Do you have a passion for marketing and a track record for building business and getting results through campaigns, events and social media?

Do you thrive in a fast-paced, ever-changing work environment where resourcefulness & problem-solving are the norm?

Are you results driven and enjoy tracking data to identify opportunities & challenges?

If you answered YES, then read on!

Join the dynamic team at Eco Lighting Solutions / GrowTronics, where innovation meets sustainability! As a leading independent supplier and distributor of cutting-edge LED lighting products, control systems, and electrical supplies, we’re revolutionizing the way businesses buy products and services.

We are seeking a dynamic Administrative and Marketing Specialist to join our team. In this multifaceted role, you will play a pivotal part in both the administrative operations and marketing efforts of our company. From looking after customers, to office tasks to implementing marketing strategies, you’ll be at the heart of our business, ensuring smooth operations and driving brand visibility.

Customer Support and Relationship Management:

• Complete sales activities such as order taking & fulfillment, pulling orders, calling clients, etc. as required.
• Educate clients on technical aspects of LED lighting. Help clients with lighting layouts and designs.
• Provide excellent customer service by responding to inquiries, resolving issues, and addressing customer needs quickly, efficiently, and completely.
• Maintain customer databases and ensure accurate and up-to-date records.
• Assist in developing customer retention strategies and fostering strong client relationships.
• Complete customer outreach on a regular basis, encouraging new, return, and repeat business relationships.

Administrative Support:

• Efficiently manage office operations including answering phones, assisting walk-in customers, and maintaining filing and paperwork.
• Updating and maintaining accurate records in the accounting and CRM systems.
• Assist with inventory management and procurement tasks as needed.
• Basic accounting functions such as invoicing and data entry
• Maintain a clean and organized office environment to enhance productivity.

Website Maintenance:

• Manage, maintain and update our Shopify websites. Monitor, client portal registrations and fulfill orders.
• Ensure orders are shipped out promptly and orders are marked as shipped with tracking information.
• Upload new products, updated inventory levels and price tiers as needed.
• Create excitement and engagement with updated banners, promotions, and other marketing techniques.
• Maintain theme or story throughout all platforms (website, social media, blogs, letter mail marketing, etc.)

Marketing Coordination:

• Collaborate with team members to develop and execute marketing plans and campaigns, for both print and digital platforms.
• Create engaging content for social media platforms, blogs, newsletters, and promotional materials.
• Conduct market research and analysis to identify trends, opportunities, and competitor strategies.
• Support the organization of events, trade shows, and other marketing activities.
• Monitor and track marketing performance metrics and generate reports for analysis.

Who we are looking for:

• Bachelor’s degree in Business Administration, Marketing, or related field.
• Previous experience in administrative support and/or marketing coordination is highly desirable.
• Retail experience or experience in a customer-facing role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with CRM software.
• knowledge of Shopify back-end and HTML preferred. Competent working with Photoshop, Canva, Mailchimp, and similar programs.
• Self-motivated and able to manage changing priorities.
• Excellent communication skills, both written and verbal, with a keen attention to detail.
• Strong organizational and time management abilities, with the ability to prioritize tasks effectively.
• Creative thinking and problem-solving skills, with a proactive and results-oriented mindset.
• Ability to work independently as well as collaboratively in a fast-paced, team environment.
• A genuine, trustworthy person that will contribute to the work environment in a positive way.

Experience:

· 2 years experience as a supervisor in a retail sales and or marketing organization, Contractor or wholesale supplier.

· Lighting experience is an asset.

· Access to a reliable vehicle is required.

· Experience working in retail or wholesale trade is an asset.

At Eco Lighting Solutions, we’re on a mission to build not just a team, but a community—a place where work feels like a celebration! We’re a close-knit group that thrives on the excitement of being part of a growing company. With a strong focus on collaboration and continuous improvement, we’re always searching for new ways to excel.
Together, we take pride in our work and support each other every step of the way as we strive to achieve our goals. If you’re ready to join a dynamic team where hard work is rewarded and fun is encouraged, we’d love to have you on board!

Job Type: Full-time

Pay: $36,000.00-$56,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Tuition reimbursement
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Calgary, AB T2E 6Z3: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Marketing: 1 year (preferred)

Language:

• English (required)

Work Location: In person

Application deadline: 2024-05-28
Expected start date: 2024-05-27