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Administrative Assistant
View: 152
Update day: 29-05-2024
Category: Administrative / Clerical / Assistant
Industry: Banking Financial Services
Job type: Full-time
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Job content
Come Work with Us!At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.Job TitleAdministrative AssistantJob DescriptionWhat is the opportunity?The RBC Dominion Securities branch located in Scarborough is looking for an Administrative Assistant to provide administrative support to a dynamic Advisory Team.You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.What will you do?- Coordinate and prepare meetings for Advisors with their clients/prospects.
- Assist the Advisor team with client onboarding
- Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements.
- Maintain complete and up-to-date client files within appropriate systems.
- Help manage incoming communications from clients, Advisors and other internal and external partners.
- Maintain existing client accounts and identify opportunities to contact clients: manage timelines and key dates for accounts
- Help update team’s communication channels: websites, LinkedIn, Facebook, brochures, newsletters.
- Provide proactive client service with a focus on problem resolution and attention to details.
- Respond to client inquiries (account transactions, requests account documentation, account reporting, etc.)
- Strong Microsoft Office Suite skills
- High level of time management and organization skills
- Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
- Knowledge of RBC Dominion Securities’ systems and procedures
- Experience in the securities industry is an asset
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Flexible work/life balance options
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Access to a variety of job opportunities across business and geographies
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Deadline: 13-07-2024
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