Administrative Assistant

Job content

We are looking for a person with strong interpersonal skills who is passionate about supporting others to become the operations hub of our organization. Jeff Packer MSW & Associates Inc. is a growing practice of 6 therapists working together to assist people with building healthy, exciting relationships. Our psychotherapy/counselling services help people find solutions to the personal challenges they face and strategies to reduce or eliminate obstacles blocking their paths to positive change.

Administrative Assistant Job Responsibilities:

Soft Skills:

· Customer service with discretion and confidentiality

· Professional Communication email, mail and phone skills

· Prioritization and problem-solving

· Organization and planning

· Attention to detail

· Emotional Intelligence

· Responsibility

· Teamwork and delegation

· Management

· Flexibility and efficiency

Hard Skills:

· Microsoft 365 Suite: Word, Excel, Outlook, SharePoint, Powerpoint, WagePoint

· Billing and record-keeping

· Database management – organization of client files and resources

· Calendar management

· Quickbooks (essential)

· Jane Office Management software

· Wordpress

· Proficiency with photocopiers, scanners, and phone systems

· Inventory and supply management

· Editing and Proofreading

· Business Knowledge

Work Hours & Office Set-up:

Administrative Assistant enjoys a modern, well-appointed workspace furnished with an ergonomically sound office chair and IT supported iMac computer. Access to a staffroom/kitchenette and private staff washroom is also provided. Hours required initially will be a minimum of 4hours/day 5 days/week in person. As our therapists continue to increase their hours we may also require additional admin support time.

Education and Experience Requirements

· Post-secondary certificate or diploma in Office Management from a recognized institution

· A minimum of 3 years of administrative assistant experience

· Knowledge of appropriate software including: Microsoft 365 Suite: Outlook, SharePoint, Word, Excel, and OneDrive, QuickBooks, Jane Practice Management Software and WordPress

To apply please submit your resume and cover letter along with days of the week and times of day that you would be available for an interview.