Account Manager

Job content

Our client is a highly progressive non-traditional digital branding company who has doubled in size in the last year. They work with brands including Phillips Brewing, Skoah, Whistler Brewing, Flora Health, and Church & State and have carved out a #1 market share spot in Canada for craft brewing. They have a vibrant culture, impressive leadership team, and 2x longer tenure comparative to the industry average. We have successfully placed more than 5 people on their sales team and have seen multiple individuals get promoted.

About the role: Account Manager

• Responsible for managing and fielding all customer requests and inquiries that come from the outside sales team, inbound customer inquiries, or emails
• Maintain relationships with existing customers with consistent touchpoint cadences that can lead to increased revenue and volume in sales
• Work closely with production and sales team to complete estimates and project requests
• Track and follow up on orders to ensure customers are kept up to date with the progress of their projects
• *Note* - Post-COVID, this role will require the person to be based in the office Monday-Friday
  

Requirements For Consideration

• 0-2 years of sales, customer service, or sales support experience
• Strong business acumen, ambitious, with a strong work ethic
• Post Secondary Education
• Must be able to report into an office in Port Coquitlam
  

Compensation

• Base salary + annual bonus
• Total income $55K
• Comprehensive health & dental benefits
• RSP Matching after year 1