Account Executive (Government Relations)

POSITION OVERVIEW

Accountable to develop and manage strong, long term professional business relationships within a specific account base. Works with SaskTel’s Sales teams and external partners to engage customers in a highly competitive environment. Generates new revenue from integrated communication services and solutions while maintaining and protecting existing revenues.

LEADERSHIP ACCOUNTABILITIES

People

1. Leads, directs and manages staff to ensure the effective use of HR resources. Maximizes performance by selecting (hire external or promote from within), developing, mentoring and sustaining a high level of expertise among staff. Organize and direct work including prioritizing assignments, establishing objectives, providing regular performance feedback, conducting year end performance appraisals and taking necessary corrective action as may be required. Assists in staff career planning, establishes development and succession plans and ensures relevant HR procedures and policies are followed (provisions of the collective agreement, performance appraisals, discipline, grievance, etc). Accountable for provisioning and managing contracted resources as may be required.
2. Accountable for promoting a productive and positive environment for staff that encourages innovation, teamwork, initiative and models corporate values. Motivates staff by assigning challenging work, planning and managing internal communications and awareness of corporate direction, mission, plans and activities.
3. Ensures all safety, health, environmental and code of conduct policies, programs and standards are understood and complied with at all times.
4. Proactively identify and action opportunities to increase customer satisfaction (internal and external customers).

Financial

1. Ensure sound financial control within area of responsibility by developing annual operating and capital budgets, monitoring performance to budget and taking action as appropriate. Develops, negotiates and implements contracts for acquisition of goods & services related to area of responsibility.

Innovation

1. Accountable to research, develop, define and implement innovative long and short term plans, policies and objectives. Provides expertise to senior management providing education, studies and consulting on opportunities that will impact business strategy. Ensures alignment and integration with the corporate strategic plan and develops plan and operational metrics, including approaches for demonstrating business value.
2. Accountable to proactively identify and action opportunities to improve revenue and growth initiatives, decrease costs, increase customer service levels and increase employee engagement.
3. Accountable to develop opportunities to spark innovation in technology or product service delivery or process improvements.

SPECIFIC ACCOUNTABILITIES

1. Prime accountability for sales and revenue for a specific account base.
2. Establishes credibility with customer’s executive and key influencers through the assessment, recommendation and design of customized applications.
3. Develops and employs appropriate competitive strategies, and continually modifies strategies to meet changing circumstances.
4. Negotiates and executes customer contracts and ensures customer satisfaction is met or exceeded.
5. Facilitates and participates in joint strategic planning with customers to share short and long term goals and direction.
6. When appropriate, briefs and involves SaskTel Executive in the account.
7. Accountable for personal development in all aspects of the Account Executive job to ensure personal skills are adequate to meet the demands of a highly competitive marketplace.
8. Marshals Corporate resources to support account plans.

QUALIFICATIONS

1. Degree in Administration/Commerce/Marketing OR Certificate in Administration/Commerce OR equivalent education and/or experience.
2. Must complete SaskTel Sales Certification.
3. Excellent knowledge of convergence and IP based services.
4. Demonstrated ability in sales closure and ability to work in a highly competitive industry.
5. Extensive knowledge of competitive communication industry issues and technologies.
6. Excellent verbal and written communication skills and the ability to influence and persuade others.
7. Excellent ability to plan and organize in a self directed environment.
8. Excellent decision making ability.
9. Valid Driver’s license.

ABOUT SASKTELSaskTel is the leading Information and Communications Technology (ICT) provider in Saskatchewan, with over $1.3 billion in annual revenue and approximately 1.4 million customer connections including 639,000 wireless accesses, 289,000 wireline network accesses, 289,000 internet accesses, 114,000 maxTV subscribers, and 81,000 security monitoring customers. SaskTel and its wholly-owned subsidiaries offer a wide range of ICT products and services including competitive voce, data and Internet services, wireless data services, maxTV services, data centre services, cloud-based services, security monitoring services, advertising services, and international software and consulting services. SaskTel and its wholly-owned subsidiaries have a workforce of approximately 3,400 full-time equivalent employees (FTEs). Visit SaskTel at

Thank you for your interest in SaskTel - we look forward to reviewing your application!

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